iTach Setup Guides


Ethernet (IP) iTach

Getting Started

  1. Apply power to the Ethernet (IP) iTach. To determine the iTachs IP address download the Global Cache iHelp application from www.globalcache.com/downloads
  2. Run iHelp on a Windows PC connected to the same network. iHelp listens for iTach multicast beacons and displays every iTach MAC ID and IP address within one minute. Configure your iTach by selecting it from the list and right-clicking on Configure to display the iTach web pages in your local browser
  3. Select the iTach Network page. If prompted for a password, select OK, if no password was previously entered. Enter your device IP settings and select Apply to permanently store them
  4. The iTach unit LED status light will the iTach power LED will blink once per second once it has connected to the network

WiFi iTach

Getting Started

Initially, the iTach WiFi is an unsecured adhoc device that is discoverable with any wireless Windows laptop. 

  1. After applying power, view the available wireless networks and select iTachMACID. The MAC ID is printed on the bottom label. For example, if the MAC ID is 000C1E01B45C, the wireless network name will be iTach000C1E01B45C
  2. Once the connection is established, open a browser and enter IP address http://169.254.1.70 and select the iTach Network page. If prompted for a password, select OK. Change the Network Type to Infrastructure and enter the SSID, Security Type, and Passphase to agree with your router settings. The router and iTach entries need to be identical. Enable DHCP if you are not entering a static IP address, and select Apply to permanently store the settings
  3. The iTach requires 30 seconds to connect to a network whenever a new security setting has been entered. Note, the iTach power LED will blink once per second after it is connected to the infrastructure network
  4. To determine the iTach IP address if required, download the Global Cache iHelp application from www.globalcache.com/downloads and run it on a Windows PC connected to the infrastructure network. iHelp listens for iTach multicast beacons and displays every iTach MAC ID and IP address within one minute

Troubleshooting

This process may be restarted at any time by resetting the iTach back to factory defaults

  • Insert a metal pin (a large paper clip is ideal) into the opening approximately 1/8 inch (3 mm) until the reset sequence begins
  • The reset sequence is indicated by the LEDs on the front of the iTach beginning to blink during initialization
  • Use a light touch when resetting the product; force may damage the IR learner. Do not force the metal pin into the opening